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Part-Time Internet Technician
Summary
Title:Part-Time Internet Technician
ID:18.35
Department:Swiftel Communications
Job Type:Part-time
Location:Brookings
Description
Internet Technician - Part-time

Job Description
 

Represent Swiftel Communications as a professional Internet Technician.  Receive escalated trouble calls from the Internet Help Desk.  Provide advanced technical support to Internet customers to resolve a variety of service issues.  Assist the ISP System Administrator in the operation, maintenance and planning of the ISP network. 

Examples of Duties
  • Respond to escalated customer requests for Internet technical support via the telephone, email , or personal visit.
  • Answer customer questions regarding Swiftel Internet products or services and operation or maintenance.
  • Obtain information, identify and research problems and offer technical assistance.
  • Perform installation, maintenance and upgrades on the ISP system hardware including but not limited to:  servers, routers, switches, PC's, etc.
Work Hours
  • 20 hours per week on average
  • Flexible schedule options during the hours of 8:00 am-5:00 pm, Monday-Friday
Hourly Wage
  •   $11.86-$15.81 per hour

Qualifications/Skills Required
  • High School Diploma or GED
  • Must be 18 years or older
  • Valid Driver's License
  • Successful candidate will be subject to passing a pre-employment drug screen and criminal background check.
  • Knowledge or commonly used concepts, practices and procedures in computer information system technology and related Internet systems.
  • Ability to operate and maintain UNIX/Redhad/FreeBSD and Microsoft operating systems.
  • Ability to operate and maintain ISP department hardware including but not limited to; servers, routers, switches and PC's.
Swiftel Office
415 4th St
Brookings, SD 57006
 

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