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Career Opportunities >> Part- Time Telecommunications Plant Records Clerk
Part- Time Telecommunications Plant Records Clerk
Summary
Title:Part- Time Telecommunications Plant Records Clerk
ID:18.12
Department:Swiftel Communications
Job Type:Part-time
Location:Brookings
Description
Brookings Municipal Utilities & Swiftel Communications has a great part-time employment opportunity available!  We're looking for a professional, reliable and flexible person to work part-time within our Swiftel office.

This position is responsible for providing outstanding customer service to our Swiftel customers!  This position is responsible for basic telephone assistance using provided troubleshooting techniques as well as adding, updating or removing highly detailed customer service records.

Example of Duties:

1.  Receives customer calls, interviews customers concerning such things as repair service, telephone outages and cable locating; arranges appointments for cable locates and dispatches telephone personnel; records customer information; prepares trouble tickets and informs repair person. 

2.  Maintains record of and prepares cable transfers and various reports on service calls and cable plant facilities.

3.  Operate a computer to complete service orders; inputs data into the switching systems database; distributes service orders to appropriate personnel.

 

Knowledge, skills and abilities:
Must have a high school diploma or GED.
Ability to review and analyze records and orders.
Ability to operate office equipment and type 50 WPM accurately.


We offer a flexible schedule with available hours between 8:00am-5:00pm, Monday - Friday. 
Wage range is $11.18-$14.90/hour.

 
This opening is closed and is no longer accepting applications
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